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Battery Saving on Samsung phones ​

Samsung Galaxy phones run One UI on top of Android. One UI puts apps it considers idle into a "sleeping" or "deep sleeping" state and aggressively manages background activity. If your recording stops or your track is cut short when the screen is off, One UI is putting SportsTrackLive to sleep in the background — see Battery Saving for why this happens.

To record reliably you need to change three things. Doing only one of them is usually not enough:

  1. Add SportsTrackLive to Never sleeping apps (so One UI never puts it to sleep).
  2. Set the app's battery usage to Unrestricted.
  3. Turn off the global options that put unused apps to sleep.

Which One UI version do I have?

Open Settings → About phone → Software information and look at One UI version. The steps below are grouped by version because Samsung moved these menus around. If a menu name doesn't match exactly, use the search icon at the top of Settings and search for "sleeping" or "battery".

One UI 4, 5, 6 and later (Android 12+) ​

This is the layout on most recent Galaxy phones.

1. Add the app to "Never sleeping apps" ​

  1. Open Settings.
  2. Go to Battery (on some models: Battery and device care → Battery).
  3. Tap Background usage limits.
  4. Make sure Never sleeping apps is where you add the app:
    • Tap Never sleeping apps.
    • Tap ＋ Add and select SportsTrackLive.
  5. While you are here, check the Sleeping apps and Deep sleeping apps lists and remove SportsTrackLive if it appears in either of them.

WARNING

"Deep sleeping apps" is the most damaging state — an app in that list is fully frozen and will not record in the background. Always make sure SportsTrackLive is not in that list.

2. Set battery usage to "Unrestricted" ​

  1. Open Settings.
  2. Go to Apps → SportsTrackLive.
  3. Tap Battery.
  4. Select Unrestricted.

You can also reach this screen directly from inside the app: when SportsTrackLive shows the "Disable Power Saving" prompt, tap View App Settings, then choose Unrestricted.

3. Turn off "Put unused apps to sleep" ​

  1. Open Settings → Battery → Background usage limits.
  2. Turn off Put unused apps to sleep.
  3. (Optional) Turn off Auto-disable unused apps.

One UI 3 (Android 11) ​

The options are the same, but the menu names are slightly different.

1. Add the app to "Never sleeping apps" ​

  1. Open Settings → Device care → Battery.
  2. Tap the three-dot menu ⋮ → Settings.
  3. Tap Never sleeping apps, tap ＋ Add, and select SportsTrackLive.
  4. On the same screen, turn off Put unused apps to sleep and Auto-disable unused apps.
  5. Check the Sleeping apps / Deep sleeping apps lists and remove SportsTrackLive if present.

2. Set battery usage to "Unrestricted" ​

  1. Open Settings → Apps → SportsTrackLive → Battery.
  2. Turn off Put app to sleep and Adaptive battery for the app, and select Unrestricted (on some builds this is shown as Optimise battery usage → off for SportsTrackLive).

These are not always required, but they make recording even more reliable on Galaxy phones:

  • Keep the screen on the cockpit, then turn the screen off — do not swipe the app away. Closing the app stops recording; turning the screen off does not.
  • Turn off the global Power saving mode while you record (Settings → Battery).
  • In Settings → Battery → More battery settings, turn off Adaptive battery (it learns to restrict apps over time).
  • Grant "Allow all the time" location permission to SportsTrackLive (Settings → Apps → SportsTrackLive → Permissions → Location).
  • Keep notifications enabled for the app — the recording service relies on its persistent notification.

Lock the app in Recents (optional) ​

To stop the app being cleared from memory:

  1. Open the Recents screen (the multitasking view).
  2. Find the SportsTrackLive card and tap its app icon at the top of the card.
  3. Tap Keep open (a padlock appears) so the app isn't closed automatically.

Check that it worked ​

After changing these settings:

  1. Start a recording.
  2. Turn the screen off and leave the phone for several minutes (a short walk is ideal).
  3. Come back, turn the screen on, and confirm the recording is still running and the distance and time kept increasing while the screen was off.

If the track is complete, your phone is configured correctly.

Still losing tracks? ​

If recordings are still cut short after following these steps, contact us — we will help you find the right setting for your exact model and One UI version. Join our Discord support.