Skip to content

FAQ ​

Is SportsTrackLive free? ​

Yes. A free account includes GPS tracking, live broadcasting, 3D replay, comments, groups and challenges. Premium adds advanced analytics, higher limits, WhatsApp alerts and premium map layers.

Which sports are supported? ​

More than 50 — from paragliding and hang gliding to cycling, running, hiking, sailing, skiing and many more. See the full list in Supported sports.

Do I need the mobile app to track? ​

To record in the field, yes — the mobile app is the recording cockpit. But you can also upload GPS files (GPX, IGC, FIT) from a watch or instrument directly on the web, and ingest live data from dedicated devices.

Does tracking work without internet? ​

Yes. The mobile app records fully offline and syncs your activity automatically when you're back online. Live broadcasting, of course, needs a connection while you're live.

Can people watch me in real time? ​

Yes — turn on live tracking. Followers and nearby athletes can watch, and emergency contacts can be alerted over WhatsApp/SMS even without the app.

What's the difference between a track, a scene and an event? ​

  • A track (activity) is one recorded session.
  • A scene combines several tracks into one 3D replay.
  • An event is an organised competition with turnpoints and leaderboards.

Which devices and sensors can I connect? ​

Bluetooth varios and external GPS, ANT+ heart-rate and cadence sensors, and account sync from Garmin and Suunto. See Devices & sensors.

What file formats can I import and export? ​

Import GPX, IGC and FIT. Export GPX and IGC (the standard for free-flight competition submissions).

How do I change language or units? ​

From your profile settings. Units can be metric or imperial; the interface is available in several languages.

How do I cancel Premium? ​

From the store you subscribed through (App Store, Google Play) or from your web account settings. Access continues until the end of the paid period. See Premium.

How do I delete my account? ​

You can permanently delete your account and all associated data at any time from the web, under Configuration → Delete Account — reachable directly at …/configuration?tab=account_deletion (you must be signed in). Select Permanently delete my Account and click Confirm.

This is irreversible: your account, Premium subscription, payment cards and sign-in tokens are removed, and your tracks are anonymised. You can export your data first. See Delete your account for the full steps.