Delete your account & data

You can permanently delete your SportsTrackLive account, and all data associated with it, at any time — directly from the website, from any device. No email to support is required.

This action is irreversible

Deleting your account is permanent. We will not be able to restore deleted data under any circumstances. Your Premium subscription, payment cards and sign-in tokens are removed as part of the deletion.

Where to delete your account

The account deletion page lives inside your Configuration panel, under the Delete Account tab. It is reachable directly at:

https://www.sportstracklive.com/configuration?tab=account_deletion

You must be signed in to open this page. If you open the link while logged out, sign in first and you'll land on the deletion tab.

Steps to delete your account

1. Sign in at sportstracklive.com.
2. Open your Configuration panel (from your avatar menu) and select the Delete Account tab — or go straight to the deletion page.
3. Under What do you want to do?, select Permanently delete my Account.
4. Click Confirm.

Your account is deleted immediately, you are signed out, and a confirmation message ("Your profile has been deleted") is shown.

What is deleted

When you confirm deletion, the following is permanently removed:

• Your account / profile.
• Your Premium subscription and its receipts.
• Your saved payment cards.
• Your sign-in tokens (you are signed out everywhere).

Your recorded tracks are anonymised — they are detached from your account so they can no longer be linked back to you.

Deleting from a mobile app

You have a single SportsTrackLive account shared across the web, iOS and Android apps. Whichever surface you signed up from, deleting your account is done from the web page above. See Create your account for how the shared account works.